Kansas City accounting and consulting firm MarksNelson received ClearlyRated’s Best of Accounting™ Award for providing superior service to clients. The Best of Accounting Award winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients.Results of a Net Promoter Score survey show MarksNelson earned a 9.3 out of 10 for client satisfaction well above the industry average of 7.9 out of 10. This is the third year in a row for MarksNelson receiving the designation.
“The client experience is one of the most powerful ways that accounting firms can set themselves apart from the competition,” said ClearlyRated’s CEO Eric Gregg. “2019 Best of Accounting winners have demonstrated their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. BestofAccounting.com is the directory of choice for sourcing leading accounting firms with validated satisfaction scores in the US and Canada.
Rooted in satisfaction research for professional service firms, ClearlyRated, formerly known as Inavero, utilizes a Net Promoter® Score survey program to help accounting firms measure the client experience, build online reputation, and differentiate on service quality. Learn more at ClearlyRated.com/Solutions.